mobell logo

Hello.

Thanks for your interest in Mobell UK. From Autumn 2021, things are changing at Mobell Group.

In order to focus on our growing family of world-leading connectivity brands, we are no longer selling or renting Satellite Phones.

However, there’s no need to worry! If you’re an existing customer, we’ll continue to support you like we always have.

Will my service be affected?
If you already have a Mobell Satellite Phone/Satellite SIM Card, don’t worry, your service will continue uninterrupted. To view your usage or update your payment details, simply visit your Mobell MyAccount.

How do I activate my prepaid SIM?
Simply email prepaid@mobell.co.uk and let us know the date you would like to start using the service. Please note that your SIM must be activated within 60 days of receipt.

How do I activate/top up my satellite phone?
We are no longer processing satellite SIM activations/top ups. To activate or top up your SIM, we recommend emailing mobellaccounts@networkinv.com.

I purchased the Mobell All Risk Protection Plan with my satellite phone. Am I still covered?
Yes! If you need to make a claim, simply email support@mobell.co.uk and we’ll send you a claim form.

How can I terminate my contract?
To terminate your contract, simply visit your Mobell MyAccount.

You can find all our latest products for helping you get connected in Japan and beyond at Mobal.com!

Services include:

Talk & Text
SIM
Talk & Text SIM

FREE Delivery
Works in 190 Countries
No Contract

Europe Plus
SIM
Europe SIM Card

FREE Delivery
7GB FREE Data
FREE Incoming Texts

Japan
WiFi
Japan Pocket WiFi

Home WiFi & Pocket Hotspot
Huge Data Allowance
Reliable 4G LTE Connection

Long Term
Japan SIMs
Long Term Japan SIMs

Free Pick-up Today
Real Japanese Number
English Language Support

Short Term
Japan SIMs
Short Term Japan SIMs

Free Pick-up Today
Unlimited Data
No Connection Fees

International
Cell Phones
International Cell Phones

FREE Delivery
Works in 190+ Countries
No Connection Fees

You can also find out all about our family of brands and charitable projects, as well as finding the latest news and job vacancies by visiting the Mobell Group website.

Privacy Policy    ©Mobell