Thanks for your interest in Mobell UK. From Autumn 2021, things are changing at Mobell Group.
In order to focus on our growing family of world-leading connectivity brands, we are no longer selling or renting Satellite Phones.
However, there’s no need to worry! If you’re an existing customer, we’ll continue to support you like we always have.
Will my service be affected?
If you already have a Mobell Satellite Phone/Satellite SIM Card, don’t worry, your service will continue uninterrupted. To view your usage or update your payment details, simply visit your Mobell MyAccount.
How do I activate my prepaid SIM?
Simply email firstname.lastname@example.org and let us know the date you would like to start using the service. Please note that your SIM must be activated within 60 days of receipt.
How do I activate/top up my satellite phone?
We are no longer processing satellite SIM activations/top ups. To activate or top up your SIM, we recommend emailing email@example.com.
I purchased the Mobell All Risk Protection Plan with my satellite phone. Am I still covered?
Yes! If you need to make a claim, simply email firstname.lastname@example.org and we’ll send you a claim form.
How can I terminate my contract?
To terminate your contract, simply visit your Mobell MyAccount.
You can find all our latest products for helping you get connected in Japan and beyond at Mobal.com!
You can also find out all about our family of brands and charitable projects, as well as finding the latest news and job vacancies by visiting the Mobell Group website.